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Each service within an ordered case is represented by case data. The case data includes one or more statuses reflecting the current state of that service.

Status

The following table lists the possible statuses for case data. The status and its ID appear respectively as status and statusId in the response body of API endpoints like GET /case/id/{caseId}/data/{serviceTypeId}.
Note: Some statusId values are GUIDs, while others are human-readable identifiers. The GUID-based IDs are legacy values from the original statuses introduced before we adopted human-readable IDs. To preserve backward compatibility, those original GUID-based status IDs were not changed and we have no plans to change them.

Pending status

The following table lists the possible pending statuses for certain case data. The pending status and its ID appear respectively as pendingStatus and pendingStatusId in the response body of API endpoints like GET /case/id/{caseId}/data/{serviceTypeId}.