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Each service within an ordered case is represented by case data. The case data includes one or more statuses reflecting the current state of that service.

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Status

The following table lists the possible statuses for case data. The status and its ID appear respectively as status and statusId in the response body of API endpoints like GET /case/id/{caseId}/data/{serviceTypeId}.
statusstatusIdDescription
acknowledge1a8490cb-084d-4209-bf2f-d46e41d760d6Done positive
cleare086eea7-e4b7-4c74-ac04-4c3b51c23a33Done and good
considerf657c777-c38d-489b-ac26-dd9bf0a88724Done and needs review
not_found96e0420a-4396-4bd1-9b54-447f00eb3ed8Unable to verify
canceled3d726502-d2e2-4d10-859b-8a218f22086dNot performed
completecase-data-status-completeDone without prejudice
pending8f29e0de-10f2-4c84-8379-16c6eb7cdf64In progress
errorcase-data-status-errorError during processing
Note: Some statusId values are GUIDs, while others are human-readable identifiers. The GUID-based IDs are legacy values from the original statuses introduced before we adopted human-readable IDs. To preserve backward compatibility, those original GUID-based status IDs were not changed and we have no plans to change them.

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Pending status

The following table lists the possible pending statuses for certain case data. The pending status and its ID appear respectively as pendingStatus and pendingStatusId in the response body of API endpoints like GET /case/id/{caseId}/data/{serviceTypeId}.
Case data pending statusIDDescription
Drug Test Appointment Scheduleddrugtest-appointment-scheduledApplies to drug screenings
Drug Test Appointment Changedrugtest-appointment-changeApplies to drug screenings
Drug Test Appointment Canceleddrugtest-appointment-canceledApplies to drug screenings
Drug Test Appointment Requesteddrugtest-appointment-requestedApplies to drug screenings
Drug Test Sent to Labdrugtest-sentApplies to drug screenings
Drug Test Received at Labdrugtest-receivedApplies to drug screenings
Drug Test In Reviewdrugtest-reviewApplies to drug screenings
Drug Test Pendingdrugtest-pendingApplies to drug screenings
Drug Test Expireddrugtest-expiredApplies to drug screenings
Appointment Scheduledpending-status-scheduledApplies to OHS services
Appointment Rescheduledpending-status-rescheduledApplies to OHS services
Appointment Canceledpending-status-canceledApplies to OHS services
Appointment Requestedpending-status-requestedApplies to OHS services
Pending (Processing)pending-status-pendingApplies to OHS services
Appointment No Showpending-status-no-showApplies to OHS services
Partial Results (Processing)pending-status-partialApplies to OHS services
Refusal to Testpending-status-refusalApplies to OHS services
Suspended (Waiting for TB Read)pending-status-suspendedApplies to OHS services
Medical Reviewpending-status-medical-reviewApplies to OHS services
Not Performedpending-status-not-performedApplies to any service
Order In Progresspending-status-order-in-progressApplies to OHS services
Cancel In Progresspending-status-cancel-in-progressApplies to OHS services
Auth Packet Createdpending-status-clinic-auth-createdApplies to OHS services
Auth Packet Sentpending-status-clinic-auth-sentApplies to OHS services
Follow Up Requiredpending-status-followup-requiredApplies to drug screenings
Awaiting Documentationpending-status-missing-documentApplies to OHS services